Customer satisfaction and reaction to purposely selected olfactory stimulus in transfer of knowledge
The doctoral thesis is directed towards researching influence of physical environment,
more precisely, the influence of implementation of purposely selected olfactory stimulus
within physical environment on emotional state of an individual, perception of physical
environment and estimation of service value, which leads to a higher level of customer's
satisfaction with service. Influence of physica…
Myötävaikuttajat
- Frančišković, Ivan
Luoja
- Vujičić, Maja
Julkaisija
- University of Rijeka. Faculty of Economics.
Aihe
- SOCIAL SCIENCES. Economics. Marketing.
- Economics. Economic science
- Psychology
- olfactory stimulus – Mentha piperita
- emotional state
- perception of physical environment
- service value
- satisfaction
- Psykologia
Aineisto tyyppi
- info:eu-repo/semantics/doctoralThesis
- text
Päivämäärä
- 2015-02-18
- 2015-02-18
Myötävaikuttajat
- Frančišković, Ivan
Luoja
- Vujičić, Maja
Julkaisija
- University of Rijeka. Faculty of Economics.
Aihe
- SOCIAL SCIENCES. Economics. Marketing.
- Economics. Economic science
- Psychology
- olfactory stimulus – Mentha piperita
- emotional state
- perception of physical environment
- service value
- satisfaction
- Psykologia
Aineisto tyyppi
- info:eu-repo/semantics/doctoralThesis
- text
Päivämäärä
- 2015-02-18
- 2015-02-18
Aineiston tarjoaja
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- https://dr.nsk.hr/islandora/object/efri%3A23/datastream/TN/view/
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- 2019-04-05T13:44:15.094Z
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- 2019-04-05T13:44:15.094Z